We introduced this service during the Covid-19 pandemic, as we realised that lots of businesses were encountering challenges and needed extra support.
Since the pandemic, it is more important than ever that brands are able to maintain an open and transparent dialogue with their customers. This is particularly obvious online, as more customers are using the Internet than ever before.
More often than not, social media is their first point of call with a business. We have been partnering with local businesses and organisations to manage their social media channels on their behalf. This has proven to be very successful, as we have successfully defused a number of complaints that were aimed at our clients. Fortunately, the situation was resolved to everyone’s satisfaction.
To find out more about our Crisis Management programmes for businesses in Hampshire, Surrey and Berkshire, contact us at: firstname.lastname@example.org.