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Crisis Management

Sometimes things go wrong and businesses need extra support during times of crisis. That's where we come in.

We can help you manage those challenging conversations with our dedicated Crisis Management service. Find out more below.
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Terms and conditions apply.

We help businesses and organisations to excel at their communications, regardless of the situation.

Crisis Management

Sometimes misunderstandings occur online and communications go awry. That’s where we can help.
Crisis management and social media go hand in hand. Don’t struggle in silence, let us help you resolve your online disputes with our specialist Crisis Management packages.

What is Crisis Management?

We introduced this service during the Covid-19 pandemic, as we realised that lots of businesses were encountering challenges and needed extra support.

Since the pandemic, it is more important than ever that brands are able to maintain an open and transparent dialogue with their customers. This is particularly obvious online, as more customers are using the Internet than ever before.

More often than not, social media is their first point of call with a business. We have been partnering with local businesses and organisations to manage their social media channels on their behalf. This has proven to be very successful, as we have successfully defused a number of complaints that were aimed at our clients. Fortunately, the situation was resolved to everyone’s satisfaction.

To find out more about our Crisis Management programmes for businesses in Hampshire, Surrey and Berkshire, contact us at: hello@canaryjammedia.co.uk.

Case Study

Crisis Management

One of our clients is a very successful entrepreneur based in the Basingstoke area. For many years he has juggled a jewellery business, an antiques shop, as well as a property portfolio...

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Crisis Management
Social Media Marketing
“Very helpful training – personalised to my business. Lucy has given me the confidence to use Facebook regularly. Thank you.”
Wendy Gaen,
Health and Wellbeing Coaching

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Our Insights

September 26, 2021
London Marathon for Wessex Heartbeat

On Sunday 3rd October I am due to run the London Marathon for Wessex Heartbeat. After six months of training, I am finally ready to take on what will be my longest run ever. I am delighted to have chosen to represent a charity which means so much to myself and my family. In 2016, […]

London Marathon for Wessex Heartbeat
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June 2, 2021
Results from the Garden Party Fundraising Event

As some of you may be aware, this year Lucy Dean, our founder, is fundraising on behalf of Wessex Heartbeat. Last Sunday was the first in a series of events that she is hosting on their behalf. What an event it was. We completely sold out of tickets! The Maida Vales got the party started […]

Garden Party Fundraising Event - The Maida Vales
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May 27, 2021
Garden Party in Aid of Wessex Heartbeat 30th May 2021

I am delighted to announce that this year I am fundraising on behalf of Wessex Heartbeat. Over the next few months, I am going to be taking part in a variety of events to fundraise on behalf of this fantastic charity. The first event is our Garden Party in Aid of Wessex Heartbeat. On 3rd […]

Garden Party in Aid of Wessex Heartbeat
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